FAQ's

What is a PDF file Digital Collage Sheet? TOP

PDF File Collage Sheets:
Our HIGH RESOLUTION digital collage sheets will be emailed to you shortly after payment.
All of our digital collage sheets will arrive as a password protected Portable Document Format (PDF) file. You can download a FREE PDF reader if you don't already have one at www.adobe.com. Your PDF reader will allow you to print the lovely 8.5" x 11" collage sheet as it appears. Digital collage sheets can be printed as many times as you wish, however they cannot be opened and/or edited using photo editing software such as Photoshop. Also, they cannot be converted into jpeg format. By doing this we protect the integrity of our images. Sorry, but we cannot make any exceptions. If you don't use printed collage sheets when creating your art, this may not be the right product for you. Digital artists, these may not be what you are looking for. If you require a different size image than what is offered, just email us and we can create a special PDF file just for you!

 

What type of paper and ink do you use for your collage sheets? TOP

Our collage sheets are printed using a professional LASER printer on high quality papers, with the exception of the fabric sheets which are printed using a high quality inkjet printer. Here is more information about our paper choices.
 

Semi-gloss Paper: Laser printed on 32# premium semi-gloss paper. This is a thicker paper, perfect for gluing. Images are bright and crisp.

Transparency Film: Laser printed on high quality transparency film. Perfect for layering images!

Fabric Sheets: Inkjet prints on white cotton fabric. Ready to sew onto your project. Fabric sheets will be shipped with a removable backing to keep your sheets sturdy and happy until you're ready to use them. They are not machine washable. You will LOVE these!

Sticker Paper: Laser printed on matte white sticker paper. Sticker paper is thick and durable, with adhesive backing on one side. You will still have to cut out each image; however you can simply peel away the backing and stick to your project. No glue required! A great way to speed up your projects, not to mention your images won't bubble from too much glue. Perfect when making several ATCs at one time for a swap etc.!

Vellum: Laser printed on premium white translucent vellum. Be sure to try sewing vellum onto a project. It's lovely!

How much do you charge for shipping? TOP

Most items will ship for a flat rate of $5.95 via Priority Mail for up to 15 items in the United States! This includes most jewelry items, collage sheets, supplies, and more. Of course there is never a charge for digital items. And never handling fees! After 15 items, the rates go up slightly.
 
Shipping to Canada is $10.95 via Priority Mail for up to 15 items. After 15 items, the rates go up slightly.
Shipping to all other countries is 12.95 via Priority Mail for up to 15 items. After 15 items, the rates go up slightly.
* Due to different custom regulations in other countries, Retro Cafe Art Gallery is not responsible for your package once it leaves the United States, including lost , stolen, or held items.
 
I  ship using priority mail flat rate envelopes and first class mail when necessary to save you on shipping. If for some reason the shipping calculator overcharges, I will send you a refund for the overcharged amount. At times, especially with International orders I may have to send you an invoice to cover additional shipping charges. With so many different items with different weights it is impossible to have the cart system accurate each and every time.

How do you package your paper collage sheets for shipping? TOP
All collage sheets will be sent in a plastic sleeve with a thick white cardboard backing to ensure your sheets will arrive safely.

How do I pay for my order? TOP
We accept secure payments by credit card (Visa, Mastercard, or Discover) or payment can be made through PayPal.

What is your copyright policy on your images? TOP
For questions regarding our copyright policies, please visit our Policies/Terms of Use section of our site.